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Cisco 300-820 Exam Prep Course (Premium File)
AI-Powered Implementing Cisco Collaboration Cloud and Edge Solutions Exam - Pass on Your First Try

Last updated on May 15, 2026

300-820 Practice Exam
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300-820 Package
Premium File (PDF): 218 Questions
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Last Updated: 15-May-2026
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All Implementing Cisco Collaboration Cloud and Edge Solutions certification learning material, study guide, training courses are created by a team of Cisco training experts. The Study Guide and .EXM training software files contain relevant Implementing Cisco Collaboration Cloud and Edge Solutions content, labs, practice questions and explanation. This 300-820 exam guide and training courses is based on the latest exam outlines available!

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Preparing and Passing the Cisco® 300-820 Exam

Welcome to our comprehensive guide on how to prepare for and successfully pass the Cisco® 300-820 exam. This exam, also known as Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI), is designed to validate your knowledge and skills in implementing core collaboration technologies in a Cisco Unified Collaboration solution.

About the Cisco® 300-820 Exam

The Cisco® 300-820 exam focuses on your ability to implement Cisco Collaboration Cloud and Edge Solutions, including configuring, troubleshooting, and managing collaboration solutions, along with understanding the integration of on-premises and cloud solutions.

Exam Details

  • Exam Code: 300-820 CLCEI
  • Exam Duration: 90 minutes
  • Number of Questions: Approximately 60-70
  • Exam Format: Multiple-choice
  • Passing Score: Cisco does not disclose the passing score for the exam
  • Exam Language: English
  • Exam Registration: Pearson VUE

Exam Topics

The 300-820 exam covers a range of topics that are essential for implementing Cisco Collaboration Cloud and Edge Solutions. It is important to study and have a strong understanding of the following areas:

  • Understanding Cisco Collaboration Cloud and Edge Solutions
  • Configuring Collaboration Applications
  • Implementing Collaboration Edge Architectures
  • Configuring Cisco Webex Hybrid Services
  • Securing Collaboration Solutions
  • Deploying and Troubleshooting Cisco Collaboration Cloud and Edge Solutions

Preparing for the Cisco® 300-820 Exam

To increase your chances of success in the 300-820 exam, it is crucial to have a structured study plan and access to the right resources. Here are some actionable tips to help you prepare effectively:

1. Understand the Exam Objectives

Start by reviewing the official exam objectives provided by Cisco. This will give you a clear understanding of what topics and skills the exam will assess. Ensure that you are familiar with each exam objective and focus your studies accordingly.

2. Study Official Cisco Documentation

Cisco provides official documentation and study materials for the 300-820 exam. Make sure to thoroughly review the relevant Cisco product documentation, configuration guides, and deployment guides. These resources will help you gain in-depth knowledge of Cisco Collaboration Cloud and Edge Solutions.

3. Take Advantage of Cisco Training Courses

Consider enrolling in Cisco training courses specifically designed for the 300-820 exam. These courses provide structured learning paths and expert guidance. Cisco offers instructor-led training, virtual training, and e-learning options to cater to different learning preferences.

4. Hands-on Experience

Practice is key when it comes to implementing Cisco Collaboration solutions. Set up a lab environment using Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, Cisco Unified Contact Center Express (UCCX), and other relevant components. Hands-on experience will help solidify your understanding of the concepts and technologies covered in the exam.

5. Leverage Practice Tests

Use practice tests and sample questions to assess your knowledge and identify areas where you need further improvement. Cisco offers official practice exams that closely simulate the real exam environment. Additionally, there are third-party resources available that provide practice questions and study materials.

6. Join Cisco Communities and Forums

Engage with the Cisco community by participating in forums, discussion boards, and social media groups. These platforms provide opportunities to interact with experts and fellow candidates, share insights, ask questions, and stay updated on the latest trends and exam experiences.

7. Time Management

Plan your study schedule wisely, allocating sufficient time for each exam objective. Create a study plan that fits your routine and allows for regular and consistent study sessions. Adequate time management will ensure that you cover all the necessary topics before the exam.

8. Stay Updated

Keep yourself up to date with the latest advancements and updates in Cisco Collaboration technologies. Cisco regularly updates its product portfolio and introduces new features and solutions. Stay informed about these changes to ensure your knowledge aligns with the current industry standards.

9. Review and Revise

Allocate dedicated time for revision before the exam. Review all the concepts, practice questions, and notes you have gathered during your preparation. Focus on strengthening your understanding of the key topics and addressing any areas of weakness.

10. Exam Day Preparation

On the day of the exam, ensure you are well-rested and have a nutritious meal. Arrive at the exam center early to avoid any last-minute stress. Follow the exam instructions carefully, manage your time effectively, and remain calm and focused throughout the exam.

By following these tips and investing time and effort in your preparation, you can increase your chances of passing the Cisco® 300-820 exam and earning the valuable certification.

Remember, exam success comes not only from memorizing information but also from understanding the concepts and having hands-on experience with Cisco Collaboration solutions. Best of luck with your exam preparation and future endeavors!

Disclaimer: This article is intended for informational purposes only. Please refer to the official Cisco website for the most accurate and up-to-date information regarding the Cisco® 300-820 exam.

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VirtuLearn AI

Question 17:

  • Correct answer: A Anomaly Detector.

  • Why: Anomaly Detector is designed to identify unusual values in time-series data. Your scenario has 100 machines × 50 sensors, generating minute-by-minute data, totaling 5,000 time-series. Anomaly Detector can process each time-series (or batches of series) to flag deviations that may indicate potential failures, which is exactly what you need for predictive maintenance.

  • Why not the others:
- Cognitive Search is for indexing and querying content, not for detecting anomalies in time-series data. - Form Recognizer extracts data from forms, not time-series sensor data. - Custom Vision analyzes images, not numeric sensor streams.
  • Practical note: with 5,000 time series, you’d typically run anomaly detection per series (potentially in parallel) and aggregate results to identify which machines/sensors warrant attention.

Singapore, Singapore

VirtuLearn AI

Question 12:

  • Correct answers: A, B, F.

  • Why:
- A. The index size will increase. Enabling CMK encryption adds encryption metadata and key management data, which increases index size. - B. Query times will increase. Encryption/decryption overhead and key retrieval can slow queries. - F. Azure Key Vault is required. CMK means you store/manage keys in Key Vault; it’s a billable, required service for CMK.
  • Why the other options are incorrect:
- C (self-signed X.509 certificate required) is not a requirement for CMK. - D (index size will decrease) and E (query times will decrease) contradict the expected impact of CMK.

Singapore, Singapore

VirtuLearn AI

GIF also we are using ?

  • No, GIF is not supported for Form Recognizer input. The allowed formats are JPG, PNG, PDF (text or scanned), or TIFF.
  • If you have GIFs, convert them to one of the supported formats (e.g., convert to JPG/PNG or PDF) before training or uploading.
  • Also ensure each file is under 50 MB and, when possible, use text-embedded PDFs to reduce errors.

Singapore, Singapore

VirtuLearn AI

Question 11:

  • Correct answers: A, C, F.

  • Why:
- Form Recognizer accepts documents in these formats: JPG, PNG, PDF (text or scanned), or TIFF. (TIFF is sometimes used in archival/scanned docs.) - Text-embedded PDFs are preferred because they minimize character extraction and location errors. - Training data must be under 50 MB per file.
  • So A, C, and F are the three files that meet these input requirements; the other options (B, D, E) likely fail one of the criteria (wrong format or too large). If you want, describe the formats of A, C, and F to confirm they meet all three criteria.

Singapore, Singapore

VirtuLearn AI

Question 10:
The correct answer is B: A new query key was generated.
Explanation:

  • The REST call to:
POST .../regenerateKey?api-version=2017-04-18 with body {"keyName": "Key2"} regenerates the specified account key.
  • Since you specified Key2, only the secondary key is regenerated; the primary key (Key1) remains unchanged.
  • This operation updates the Cognitive Services account keys within Azure, not anything in Azure Key Vault.
  • “Query key” refers to the key used to authorize API requests to the service (subscription key), so regenerating Key2 yields a new value for that key.

Singapore, Singapore

VirtuLearn AI

Why pull first, its create is first is it
Yes. The sequence is correct because you need a base image first.

  • Step 1: Pull the base container image (Anomaly Detector) to have a starting point.
  • Step 2: Create a Dockerfile to capture the exact changes you want (reproducible build).
  • Step 3: Build and push the customized image to Azure Container Registry (ACR).
  • Step 4: Distribute a docker run script to deploy the container on devices.

Why not start with the Dockerfile? You need the base image to reference in the FROM line, and you can only push a built image to ACR, not an unbuilt modification.

Singapore, Singapore

VirtuLearn AI

Question 5:

  • In Azure Resource Manager (ARM) REST APIs, creating or updating a resource is done with a PUT request to the resource’s exact URL (idempotent operation). This means you can repeatedly call the same PUT and it will create the resource if it doesn’t exist or update it if it does.
  • POST is used to create resources under a collection (without a predefined name), which would generate a new resource id each time and is not suitable when you need a single, known resource name and a single endpoint/key to consolidate billing and access.
  • For Question 5, you’re creating a new resource at a specific path (with a known resource name) to provide a single key/endpoint for multiple services. Therefore, PUT is the correct method.

If you’d like, I can outline the exact REST call structure (URL, headers, and body) for creating the Cognitive Services/related resource using PUT.

Singapore, Singapore

Smila Vincent

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Singapore, Singapore

VirtuLearn AI

Question 62:

  • Correct answer: D. Implement Jenkins on Compute Engine virtual machines.

  • Why this is the best choice:
- Since the app runs on GCP, hosting Jenkins on Compute Engine VMs keeps the CI/CD infrastructure in the same cloud environment, simplifying access to GCP services and credentials. - It reduces operational toil compared to managing Jenkins on local workstations or on-prem Kubernetes. - Cloud Functions cannot host a full Jenkins server (they’re serverless and not suited for long-running CI/CD tasks). - Using the Google Compute Engine plugin (google-compute-engine) lets Jenkins provision and manage GCE resources for build agents, enabling scalable, cloud-native pipelines.
  • How this supports security and streamline releases:
- Use GCP IAM/service accounts for least-privilege access, encrypt artifacts at rest, and place Jenkins behind private networking or IAP/VPN as needed. - Centralize credentials and secrets in Jenkins’ credentials store or Cloud KMS-backed solutions. - Automate deployments to GCP resources (App Engine, GKE, Cloud Run, Compute) via pipelines.
  • Why other options are less suitable:
- Local workstations: not scalable or secure for team CI/CD. - On-prem Kubernetes: adds management burden and detaches from GCP as the hosting environment. - Cloud Functions: not appropriate for a persistent Jenkins server.

Zionsville, United States

VirtuLearn AI

Establish if the solution satisfies the requirements. Your company has a Microsoft SQL Server Always On availability group configured on their Azure virtual machines (VMs). You need to configure an Azure internal load balancer as a listener for the availability group. Solution: You enable Floating IP. Does the solution meet the goal?

  • Yes.

  • Explanation: When using an Azure internal load balancer as a listener for a SQL Server Always On availability group, you must enable the Floating IP feature. This allows the internal listener IP to float to the active primary replica, ensuring the listener remains reachable and client connections are redirected correctly after failover. The Floating IP setting is required for stable listener behavior in AG configurations.

Johannesburg, South Africa