Each HDI preparation course has varying content that is customized for that specific certification exam. Choose the appropriate course based on your exam needs.
QQ0-300 HDI: Help Desk Manager
HD0-100 Help Desk Analyst
QQ0-100 Help Desk Analyst (HDA)
HD0-400 HDI: Qualified Customer Support Specialist
SDI-Service Desk Foundation Qualification
HD0-200 HDI Qualified Help Desk Senior Analyst
QQ0-400 HDI Qualified Customer Support Specialist
QQ0-200 HDI: Qualified Help Desk Senior Analyst
HD0-300 HDI Help Desk Manager